Last Updated: March 2025
We understand that returns may be necessary at times, and we are committed to making the process as smooth and straightforward as possible. Please read our returns policy carefully.
Initiating a Return
If you need to return an item, please contact our support team through our “Contact Us” page or email us at [email protected] within 180 days of receiving your product. To help us expedite your request, please include the following information:
- Name on the order
- Order number
- Detailed description of the issue
- Photos illustrating the problem
- Your preference for a replacement or refund
Please note: We are not responsible for customer errors, including spelling or grammatical mistakes, issues with original images, or ordering errors. We encourage you to review your order thoroughly before completing your purchase.
Return Policy Details
- Eligibility:
We accept returns for non-sale items within 180 days of the order receipt. - Item Condition:
Returned items must be in their original condition – unwashed, unworn, with tags attached, and accompanied by the original sales receipt.
Returns Shipping
- Shipping Cost:
We offer free returns for products that are damaged or defective.
Return Cost: $0.00 - Procedure:
Once you contact us and receive an approved return address, please follow these steps:- Prepare Your Return Package:
Include a printout of your purchase confirmation email along with all items being returned. - Ship the Package:
Use your local post office or a courier service to send the package to the provided return address. Please provide us with the tracking number from your shipment. - Confirmation:
Once we receive your package, you will receive an email confirmation. We will also notify you regarding the approval or denial of your refund request.
- Prepare Your Return Package:
Need Assistance?
Your satisfaction is our top priority. If you have any questions or need further assistance with your return, please do not hesitate to contact us through our “Contact Us” page or by emailing [email protected]. We are here to help and ensure that your experience with Clomic remains positive.
Thank you for choosing Clomic!
Mark B Corbett LLC
14505 Sutton DR, Urbandale, IA 50323, United States Of America
Phone: +1 (951) 219-9776
Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)