Refund Policy 

Company Name: Mark B Corbett LLC
Address: 14505 Sutton DR, Urbandale, IA 50323, United States of America
Email: [email protected]
Phone: +1 (951) 219-9776
Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

Order Exchanges

To ensure a smooth and seamless shopping experience, we kindly ask all customers to carefully review order details—including size, design, and quantity—before finalizing a purchase.

  • We do not offer exchanges due to customer selection errors.

  • However, you may cancel your order within 24 hours and place a new one with the correct details.

  • If you need assistance, our support team is happy to help.

Order Cancellations

  • Cancellation Timeframe: Within 24 hours of placing your order

  • After 24 hours, orders typically enter processing and cannot be canceled.

To cancel an order, please email us at [email protected].

Returns & Refunds

We accept return requests within 180 days of delivery. Refunds will only be issued if one of the following conditions applies:

Eligible Return Reasons:

  • Product arrives damaged or broken

  • Product design, size, or material differs from the order

  • You receive the wrong item

  • Product shows significant deviation from its online description

Ineligible Return Reasons:

  • Worn, washed, or altered items

  • Minor or repairable thread issues

  • Missing original tags or packaging

  • Damage not caused by our fulfillment process

Return & Refund Process

  1. Contact Us: Send an email to [email protected] with the following:

    • Proof of purchase

    • Shipping label or receipt

    • Photos of the defect or issue

    • Any relevant correspondence (e.g., email screenshots)

  2. Wait for Confirmation: We will review your request within 2–3 business days and respond with return instructions if eligible.

  3. Return the Item:

    • Only ship the product after receiving a confirmation email with the return address.

    • You must include a tracking number for the return shipment.

    • Return shipping costs are the customer’s responsibility.

Refund Processing

  • Refunds are typically processed within 2 business days of receiving your return.

  • You will be notified by email once the refund is issued.

  • The refund will include the original product price and shipping fee.

  • If it takes more than 10–15 business days to appear in your account, please contact your bank or credit card provider.

Important Notes

  • Our return and refund policy is valid for 180 days from the delivery date.

  • Customers are responsible for return shipping fees unless otherwise noted.

  • Clomic is not liable for any loss, theft, or damage during return shipping.

  • Items returned without approval or outside the 180-day window are not eligible for a refund.

Need Help?

If you have any questions or concerns, please don’t hesitate to contact us via our Contact Us page. Our support team is here to help and ensure your satisfaction every step of the way.