FAQ

Last updated: May 8, 2025

🛒 Shopping Information

How do I find a product?
Use the search bar at the top of any page to quickly locate specific products. You can also browse by category to explore our full collection.

Can I save products to my wishlist?
Yes! Simply click the “Add to Wishlist” button on any product page to save items for future reference or purchase.

How do I know if a product is in stock?
If a product is available, you’ll see an “Add to Cart” button on the product page. Out-of-stock items may display a restock notice or offer the option to receive a notification when the item becomes available.

Can I purchase products as a guest?
Absolutely! You can check out as a guest. However, creating an account allows you to save shipping information, track orders, manage returns, and receive exclusive offers.

💳 Payment Information

What payment methods do you accept?
We accept major payment methods including:

  • Credit cards (Visa, MasterCard, American Express, Discover)

  • Debit cards

  • PayPal

  • Other secure checkout options

Is my payment information secure?
Yes. We use SSL encryption and other industry-standard security measures to ensure your data is protected throughout the transaction.

Can I use a coupon code?
Yes. During checkout, enter your coupon or discount code in the “Coupon Code” field. The total will update automatically if the code is valid.

What happens if my payment fails?
If your payment fails, you’ll receive a notification. You can try the transaction again or use a different payment method. Be sure to check that your payment details are accurate and your account has sufficient funds.

📦 Order & Returns

What is your return policy?
We offer a 180-day return policy from the date of delivery. Items must be unused, in original condition, and returned with proof of purchase.

How do I return an item?
Please refer to your order confirmation email for return instructions. You’ll need to include the item in its original packaging along with a copy of your order invoice.

Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

Can I exchange an item?
Yes! You can request an exchange for a different size or color. Please contact our customer support team to start the exchange process.

📞 Need More Help?

Our team is here for you!

Clomic – Mark B Corbett 
📍 14505 Sutton DR, Urbandale, IA 50323, United States
📧 Email: [email protected]
📞 Phone: +1 (951) 219-9776
🕘 Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)

Visit our Contact Us page for direct assistance.