FAQ v2

Last updated: March 2025

Below you’ll find answers to common questions about shopping, payment, and order returns at Clomic.

Shopping Information

How do I find a product?
You can use our search bar at the top of the page to search for specific products or browse through our categories.

Can I save products to my wishlist?
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.

How do I know if a product is in stock?
Product availability is clearly indicated on each product page. If a product is in stock, you will see an “Add to Cart” button. If it’s out of stock, you may see a notification or an option to be notified when it’s available again.

Can I purchase products as a guest?
Yes, you can make purchases as a guest without creating an account. However, creating an account lets you save your shipping information, track your orders, and access exclusive offers.

Payment Information

What payment methods do you accept?
We accept a variety of payment methods including major credit cards, debit cards, PayPal, and bank transfers. Specific details are available during the checkout process.

Is my payment information secure?
Yes, your payment information is secure. We use SSL encryption and other industry-standard security measures to protect your data.

Can I use a coupon code?
Absolutely. You can apply a coupon code during checkout by entering it in the designated field.

What happens if my payment fails?
If your payment fails, you will be notified immediately and given the option to try again or choose a different payment method. Please ensure your payment details are correct and that you have sufficient funds.

Order Returns

What is your return policy?
We offer a 180-day return policy. However, eligible items must be returned within 60 days of receiving your order.

How do I return an item?
To return an item, please follow the instructions provided in your order confirmation email. Make sure to include a copy of your order invoice and return the item in its original condition.

Who pays for the return shipping?
Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.

Can I exchange an item?
Yes, you can exchange an item for a different size or color. For exchanges, please contact our customer support team for assistance.

If you have any further questions or need additional assistance, please visit our “Contact Us” page or reach out to us directly:

Mark B Corbett LLC
14505 Sutton DR, Urbandale, IA 50323, United States Of America
Email: [email protected]
Phone: +1 (951) 219-9776
Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)