Cancel or Change Your Order

Last updated: May 8, 2025

At Clomic, we understand that mistakes can happen. If you need to cancel or modify your order, please review the policy below and contact us promptly.

Order Cancellation & Modification Window

To cancel or make changes to your order (such as item, size, color, or shipping address), please contact us within 4 hours of placing your order.

After this 4-hour window, your order may have already been processed or sent to production, and we cannot guarantee any changes or cancellations will be possible.

How to Request a Change or Cancellation

Please contact us as soon as possible by:

• Using the Contact Us form on our website
• Or emailing us directly at [email protected]

When reaching out, include the following details to expedite your request:

• Full name on the order
• Order number
• Requested change(s)

Our customer service team is available:
🕘 Monday to Friday, 9:00 AM – 6:30 PM (EST)
📞 Phone: +1 (951) 219-9776
📧 Email: [email protected]

Important Reminders

• Please double-check your shipping address before completing your order.
  We are not responsible for delays or losses caused by incorrect or incomplete addresses.
• If an order is returned due to an invalid address, you may be responsible for additional shipping charges to have it resent.

Need More Help?

If you have any questions or concerns about your order, don’t hesitate to get in touch. We’re here to help make your shopping experience smooth and stress-free.